FAQs

Can Vital Ambulance transport me to the hospital of my choice?

Vital Ambulance vehicle from behind

Yes … if you are stable enough for the transport, which is determined by the EMT’s or paramedics who arrive to evaluate you.

911 will only transport you to the nearest facility.

What does Medicare cover for ambulance transport?

Vital Ambulance vehicle from behind

If Medicare covers your ambulance trip, you pay 20% of the Medicare-approved amount, after you have met the yearly Part B Deductible. In most cases, the ambulance company can’t charge you more than 20% of the Medicare-approved amount and any unmet Part B deductible. All ambulance companies must accept the Medicare-approved amount as payment in full..

Does my insurance cover non-emergency services?

Vital Ambulance vehicle from behind

Insurance plans may cover medically necessary non-emergency transports, but your insurance carrier will determine whether the ambulance transportation meets its medical necessity criteria. Please check with your insurance carrier to understand the specific requirements for payment of non-emergency transport services.

What forms need to be completed prior to transport to ensure coverage by Medicare or other insurance

Vital Ambulance vehicle from behind

Individuals are required to sign the EMS (Emergency Medical Services) report along with any Medicare beneficiary form provided at the time of transport. You are required to provide signatures acknowledging consent for treatment and transportation.

We cannot submit a claim to a medical insurance carrier without a signed authorization from the patient or guardian. Failure to provide a signed authorization of the patient may require us to seek payment directly from the patient or guarantor.